Vinted Users Express Anger Regarding Sizing Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options due to shopper criticism.